Frequently Asked Questions
Everything you need to know about your Real Avid experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US, while international orders can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specific measurements for the best fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
At Real Avid, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester to minimize our environmental footprint.